CTAP Network Services
Network services provided through DDTP
Some network services are available at no cost to eligible CTAP consumers. Network services are provided by the local telephone company and not all companies offer these services. Local telephone companies normally require about five days to set up one of these services.
Click on one of the following to find out more about the service:
Speed Dial 8
Speed Dial 8 gives you the ability to program your eight most frequently called numbers. Once programmed, Speed Dial 8 will dial the full number with the touch of just two buttons and will work from any phone in your home.
| Network Services | Who Pays? | How to Order it | Eligible Disabilities |
|---|---|---|---|
| Speed Dial 8 | DDTP | Contact the CTAP Call Center or visit a nearby Service Center | Mobility, Low Vision and Cognitive |
Speed Dial 30
Speed Dial 30 lets you dial up to 30 local and long distance calls with the touch of just two buttons.
| Network Services | Who Pays? | How to Order it | Eligible Disabilities |
|---|---|---|---|
| Speed Dial 30 | DDTP | Contact the CTAP Call Center or visit a nearby Service Center | Mobility, Low Vision and Cognitive |
3-Way Calling
3-Way Calling lets three people at different phone numbers talk together at the same time, no matter who placed the call.
| Network Services | Who Pays? | How to Order it | Eligible Disabilities |
|---|---|---|---|
| 3 - Way Calling | DDTP | Contact the CTAP Call Center or visit a nearby Service Center | Users of 2-Line Voice Carry Over (VCO), (deaf or hard of hearing), people who are speech-disabled or have a cognitive disability |
Network services provided through your local telephone company
Some of the following services may be available from your local telephone company. Please contact your local telephone company to ask if they are offered and if you qualify for the following services under their guidelines.
Operator-Assisted Dialing
Operator-Assisted Dialing offers a operator service to dial number you wish to call.
| Network Services | Who Pays? | How to Order it | Eligible Disabilities |
|---|---|---|---|
| Operator-Assisted Dialing | Some telephone companies provide this service for customers with disabilities. (DDTP does not provide this service) | Customer can call local and long distance telephone company to see which services they provide to disabled customers. A Field Advisor can assist in ordering this. | Depends on customer's telephone company guidelines |
Directory Assistance Exemption
A customer may request free or discounted telephone directory assistance due to inability to use a telephone book.
| Network Services | Who Pays? | How to Order it | Eligible Disabilities |
|---|---|---|---|
| Directory Assistance Exemption | Some telephone companies provide this service for customers with disabilities. (DDTP does not provide this service) | Customer can call local and long distance telephone to see which services they provide to disabled customers. A Field Advisor can assist in ordering. | Depends on customer's telephone company guidelines |